Technology can ‘improve airport experience’ for passengers
28 May 2012Business travellers want a more “‘stress-free’†experience when moving through airports while the majority also criticised airports’ current security processes.
A global study by technology firm Amadeus found that 72 per cent of travellers thought that the current journey from check-in to boarding was inefficient and 69 per cent said security procedures needed to be improved.
It also found that more travellers were now seeing technology as a crucial part of the airport experience with many wanting to control the entire process through their smartphones.
source: abtn.co.uk
