Ryanair email block may break EU rules
10 March 2011The ‘European Commission‘ has told Irish authorities to enforce rules which require internet based companies to provide a contact email address.
Ryanair does not have an email address listed on its website and instead customers are expected to contact the low-cost airline in writing, by fax or via a premium rate telephone number.
European Commission confirmed that the Ryanair’s communication policy, by not listing an email address, is ”incompatible” with Article 5 of the E-commerce Directive.
source: thisismoney.co.uk
