U.S. fines Mexico’s Volaris over airline bag fees24 June 2012
Mexico’s Volaris on Friday became the first airline to be fined by U.S. regulators under new consumer-protection laws that include requiring carriers to disclose all taxes and fees, such as those levied for checked-in bags.
Volaris received a $130,000 civil penalty from the U.S. Department of Transportation, which said the carrier didn’t clearly label baggage fees on its website.
The new consumer-protection laws came into force in January, part of a package of protections that included forcing carriers to be more transparent about advertising fares. It also extended fines for airport delays to international airlines for the first time.