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OFT investigates airlines over hidden fees

10 September 2011

Airlines including EasyJet, Lufthansa’s BMI and Flybe are being investigated by the ‘Office of Fair Trading’ over surcharges for using debit and credit cards.

The OFT said on Thursday it had opened a formal investigation into “‘a number of airlines’”.

The probe followed a warning by the regulator in June that retailers that levied artificially high fees for card payments, or did not advertise fees charged, faced action under consumer protection laws.


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