While European and American airlines rarely feature in the top 10 rankings for best customer service, airlines from these regions have dominated a new list of the world’s safest carriers
Air France-KLM, British Airways and Lufthansa are the safest airlines in Europe.
The safest US-based airlines are AMR Corporation, Continental Airlines, Delta Airlines, Southwest Airlines, United Airlines and US Airways, while the safest from Asia is Japan Airlines, it said, without giving a ranking within the top ten.
To obtain this classification, the first of its kind, ATRA examined publicly available information on 15 criteria, such as the average age of the aircraft used or the homogeneity of the fleet, it said.
World’s 10 safest airlines (in alphabetical order)
AMR Corporation (American Airlines, American Eagles)