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Ryanair found guilty of disability discrimination case

16 April 2011

Ryanair left a wheelchair-bound passenger on the runway at Luton Airport because “‘all it was interested in was getting the plane airborne on time’” according to a judge.

Jo Heath, who suffers multiple sclerosis, had to be carried on to the aircraft by her husband Paul using a fireman’s lift. Northampton County Court ruled the airline broke disability discrimination laws and breached its contract with Heath after its staff refused to help the couple in June 2008. The court awarded the Heaths £1,750.

Ryanair said it would appeal on the grounds that Luton Airport was responsible for assisting the passengers under European Union law.


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