British Airways grounded two jumbo jets after a passenger complained of being badly bitten by bed bugs during two separate long-haul flights.
The airline fumigated one of the planes on which it confirmed there had been an infestation and apologised to the woman for her ordeal.
Businesswoman Zane Selkirk revealed her body was “‘crawling’â€ with bugs and “‘covered with bites’â€ during a ten-hour transatlantic flight from Los Angeles to London Heathrow in January.
Miss Selkirk, who works for internet company Yahoo!’s media group, said she set up her protest website “‘after two horrendous flights’â€.
She used the site – www.ba-bites.com – to post graphic pictures of the injuries on her body.