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New rules leave airline passengers facing chaos and confusion

9 January 2008

Passengers flying from UK airports face chaos and confusion at check-in desks with the introduction of complex new rules on hand-baggage allowance.

The Department of Transport is allowing two items of hand luggage to be carried through 22 UK airports, including Glasgow, Birmingham, Cambridge, Cardiff, Heathrow, London City, Manchester, Newcastle, Plymouth, Southampton, Southend and Stansted.

But other airports have not yet been given permission to accept more than one bag, including Gatwick, Luton, Leeds Bradford and Liverpool.

Some airlines will continue to restrict passengers to one item of hand luggage, even at airports which have permission to carry more.

source: Times On Line

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