Flyglobespan apologises to passengers13 July 2007
The Flyglobespan airline has admitted letting its customers down, following the recent severe delay in bringing passengers back from New York to Ireland West Airport Knock.
In a detailed statement, the airline has apologised to all those caught up in the delay of six days in having its flight leave from New York, and say they have every right to criticise the airline.
They say it’s clear the performance of their ground handlers fell well below the standards expected by its passengers, and many of the instructions issued by the company to alleviate the situation seem to have been ignored.
source: Ocean fm