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JetBlue Airways has taken a beating in recent days, facing withering criticism for cancellations and delays wrought by a winter storm last week.

But investors should remember an important facet about airlines, analysts say: “‘Our view is that these things happen in the airline industry, and that at the end of the day, customers will return to JetBlue,'” Merrill Lynch analyst Michael Linenberg wrote in a recent research report.

An icy winter blast helped lead to over 1,000 canceled flights for New York-based JetBlue and tales of woe from some passengers who were stuck on planes for hours. Its stock has wobbled since the Feb. 14 storm hit.

source: BusinessWeek

Filed under Delays and cancellations, Jetblue, Low cost.