Aloha, Hawaiian win top service rankings8 February 2007
The U.S. Bureau of Transportation Statistics has again put Hawaii’s two biggest airlines at the top of its rankings for good service.
Aloha Airlines logged an on-time record of 93.7 percent for the December reporting period. It had the lowest complaint rate — none at all in December.
Hawaiian Airlines won the 2006 annual on-time tally, and also came in best in the nation on baggage handling. It was second for on-time arrivals in December.
source: Pacific Business News