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Irish airlines Ryanair and Aer Lingus head complaint ranking compiled by European Consumer Centre Network

29 November 2006

Irish airlines are the most complained about in Europe, and the most common problems are lost and damaged luggage, delays and cancellations, and people getting bumped off flights.

Irish-based airlines Ryanair and Aer Lingus topped the complaint ranks by generating 17% of all complaints and disputes from passengers reported to European Consumer Centres (ECC) last year.

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