Ryanair ‘is least liked airline’26 October 2006
Ryanair has been voted the world’s least liked airline because of cramped seating, unfriendly staff and delays.
Online travel service TripAdvisor said it polled 4,000 of its users on a range of subjects from airlines and airports, to worries and holiday hotspots.
Ryanair was not the only low-cost carrier singled out for criticism, with Easyjet voted the second worst. British Airways was picked as the best airline.
Ryanair countered that it consistently topped customer-service indicators.
source: BBC News