American Airlines sues online travel giant Orbitz14 April 2011
The nationâ€™s third-biggest airline has filed suit against Orbitz Worldwide, the second-biggest online travel site, and Travelport, the company behind Orbitzâ€™s reservation system, saying theyâ€™ve taken â€œunprecedentedâ€ steps to discourage use of Americanâ€™s preferred direct booking pipeline.
Americanâ€™s push for travel agents to start using its direct link to find its fares and flights rather than the centralized systems that currently pool most airlinesâ€™ price information has set off a series of clashes.
Brian Hoyt, a spokesman for Orbitz, called the lawsuit â€œcompletely baseless. â€¦ Their goal is to make it harder for consumers, to make it harder to comparison shop.â€
source: USA Today