EU tightens rules on airline ticket websites
14 October 2011Airline ticket websites which contain “‘pre-ticked boxes’†that force customers to specifically opt out of paying for extra services will be banned across Europe, under newly ratified laws.
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The new rules will make it illegal for companies to require consumers to “‘untick’†unwanted services such as travel insurance or car rental when shopping online.
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Consumers groups welcomed the changes to the ‘Consumer Rights Directive’, which EU officials said would strengthen consumer rights on shopping websites.
source: Telegraph.co.uk
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