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British Airways accused of exploiting loophole to avoid payouts for cancelled flights

13 October 2008

British Airways has been criticised for regularly blaming cancelled flights on ‘extraordinary circumstances’ to avoid paying compensation.

A Dutch campaigner says BA uses the ploy to bypass EU laws created to protect passengers.

BA has scrapped one in 50 of flights to and from Heathrow this year, with the 6.35pm plane to Frankfurt cancelled 27 times.

source: DailyMail.co.uk

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