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Delta offers online baggage tracking for passengers

6 May 2011

Delta is the first airline to let you track checked luggage on its website and smartphone.

When Delta passengers check in luggage online or at an airport’s kiosk or service desk, they’ll receive a unique tracking number. The number can be used on Delta’s website to trace the baggage from check-in all the way to the final destination airport’s luggage carousel. If luggage is lost, that same number can be used to file a claim online rather than through a fax form.

source: consumerreports.org

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