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EU to rewrite passenger rights regulation

12 April 2011

The European Union is planning changes to its law on airline passenger rights, following heavy criticism by both carriers and passenger groups.

Shortcomings in the regulations were highlighted last year during the airspace closures that started a year ago this Thursday, after Icelandic volcano Eyjafjallajokull erupted.

Airlines, which faced a bill of £2.2 billion as a result of the closures, argued the rules were not originally conceived to deal with such circumstances outside of their control.

source: travelweekly.co.uk

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