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BA braced for more Heathrow delays

29 March 2008

British Airways travellers face more disruption this weekend as the airline continues to struggle to overcome problems at its showpiece £4.3bn Terminal 5 at Heathrow.

The company plans to cancel 54 flights on Saturday, on top of the 140 eliminated in the past two days since Thursday’s disastrous opening of T5, which saw thousands of bags lost and some passengers forced to sleep in the terminal overnight.

The chaos forced BA to pull a multi-million pound advertising campaign planned for next week that would have trumpeted the speed at which travellers should be able to move through the airport and collect their baggage.

source: FT.com

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