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Spirit ranks 6th in U.S. for August complaints

5 October 2007

Spirit Airlines is No. 6 in the nation for the number of passenger complaints about service in August, as total complaints nearly doubled, transportation officials said.

The 88 complaints lodged against the Miramar-based low-cost airline were primarily related to refunds, baggage issues and flight problems. Spirit made up 6.5 percent of the total complaints, the Air Travel Consumer Report showed.

The rate of on-time flights at the nation’s 20 largest airlines was 71.7 percent in August, down from 75.8 in August 2006, the report showed.

source: South Florida Business Journal

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